After an Incident has been created, either by a User within Mobile 360 or by an Account with Manager 360, additional information can be added to the Incident record, subject to the Revision Control rules.
Documents of any type can be uploaded and attached to the Incident.
With the Incident record screen displayed, either after adding a New Incident, or by Modifying an Incident, scroll down to the Documents section.
If any documents have already been uploaded they will be listed here.
To add a new document to the Incident record select 
.
The Upload Document screen is displayed.
Browse to the document you wish to upload using the 
browse icon.
Add any notes relating to this document in the Notes box.
Select 
to save the document to the Incident record.
To view a document attached to an Incident record select 
to download the document to your computer for viewing.
To remove a document from an Incident record select 
.