Physical 2 Digital
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Knowledge base
Track and Trace
Overview
2
P2D System Overview
What P2D does
Administrators
4
Shipments > Create Shipment
Shipments > Shipment ID > Create New ASN
Users > Add/Amend User
Add Locations
Operatives
2
Scan TELs
Apply Seal
Drivers
3
Begin Tracking
Drop Off
Pick Up & Start Tracking
Redistribution Centre Operatives
4
Remove Seal
Scan VLM
Scan TELs
Apply Seal
Store Operatives
3
Remove Seal
Scan VLM
Apply Seal
SPS
Documentation
1
Data Entry Requirements
Physical 2 Digital - Web Portal
Overview
2
What is P2D
Glossary
Physical 2 Digital - Mobile App
Overview
2
What is P2D
Glossary
Home Page
1
The P2D Home Page
Welcome to 360
Support and Training
1
Support Options
360 - Manager360
Accounts
5
Creating Accounts
Setting Account Privileges
Managing your Account
How to reset a forgotten password
Can an account view multiple sites?
Departments
3
Add a Department
Modify or Delete a Department
Copy Departments
Devices
3
Adding a Device to a Site
Removing a Device from a Site
Unable to add Device
Documents
4
What is Document Centre?
Adding a new Document
Modify a Draft Document
Modify a Distributed Document
Incidents
11
Adding a New Incident
Modify an Incident
Incident Revision Control
Adding Documents to an Incident record
Adding Events to an Incident record
View all 11
Locations
5
Adding a New Location
Entering the details of a Location
Modify or Delete a Location
Copying Locations between Sites
Tools to help you with entering location details
Notifications
5
What are Notifications?
Configuring Notifications
Configuring Tour Notifications
Viewing Notifications
How do I filter my Notification emails?
Positions
2
Adding a New Position
Modify or Delete a Position
Schedules
7
What is a Schedule?
Adding a New Schedule
Adding a Schedule Recurrence
Adding Exclusions to Schedule Recurrence
Adding a Schedule Recurrence Expiration
View all 7
Shifts
6
Adding a New Shift
Adding a Shift Recurrence
Adding Exclusions to Shift Recurrence
Adding a Shift Recurrence Expiration
Adding a Shift as an Exception
View all 6
Sites
4
Adding a New Site
Modify Site Details
Managing your Sites
Grouping Sites
Tours
7
What is a Tour?
Adding a New Tour
Adding Locations to a Tour
Adding Questions to a Location
Adding Actions to a Question
View all 7
Users
2
Adding a New User
Modify or Delete a User
Work Orders
6
Adding a New Work Order
Modify a Work Order
Work Order Revision Control
Adding Documents to a Work Order record
Adding Pictures to a Work Order record
View all 6
Settings
8
Adding a New Class, Group or Category
Document Settings
Incident Settings
Adding Incident Fields
Schedule Settings
View all 8
360 - Mobile360
Activities
2
Activities - View Activities
Add a New Activity
Documents
2
Viewing Documents
Required Documents
Forms
3
Starting a Form
Sectioned Forms
Form Questions
Incidents
9
Create An Incident Report
Incident Details - Description and Categorization
Incident report - Adding an Event
Incident Report - Adding a Person
Incident report - Adding an Injury
View all 9
Schedule
6
What is a schedule?
Viewing a Schedule
Starting a Schedule
Pausing a Schedule
Resuming a Schedule
View all 6
Tours
8
Starting a Tour
Tours - Ordering
Tours - Confirming a Location by Barcode
Tours - Confirming a location by NFC
Tours - Confirming a Location by GPS
View all 8
Work Orders
5
Create a Work Order
Work Order Details - Categorisation and Description
Work Order report - Adding a Picture
Work Order report - Adding a Product
Work Order report - Submitting the Work Order